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This is the third and final entry in a three-part blog that explores the relationship skills that enhance work performance. This entry reviews skills that build trust for your success.

Buiding Trust Daily

Consistent, high-quality support from coworkers to support you in your job success is likely due to being regarded as someone that coworkers can trust.

Do you feel that the people around you at work are holding you back? Would you like to accomplish more, but realize that you can’t do it alone?Our suggestion? Focus upon the following essential relationship-building skills, and harness the power of collaboration for greater success.

Build Trust Daily

To build trust daily, find ways to demonstrate the Three “B”s of Trust Building in your daily interactions.

  1. Pollinate goodwill by using the Three Bees!

    Pollinate goodwill by using the Three Bees!

    Benign. First and foremost, be willing to signal to others that you are a safe person with whom to interact, and not a threat to their success or careers. Make heavy use of vocubulary that communicates shared partnership in the future… terms like “we,” “together,” “our.” For instance, listen for the trust-building and benign approach in the following statement… “Deirdre, let’s work together to find a solution that’s going to work for both of us.”

  2. Beneficial. We demonstrate that we are beneficial by creating solutions that help advance the daily success of others. To be beneficial means that I can be advantageous for others, and that my efforts on your behalf result in good results or outcomes. This can be as simple [but powerful] as offering to help someone finish their tasks for a timely departure at the end of their shift. Another example would be the act of helping a coworker network with others in the organization to garner support or succeed with a promotion.
  3. Benevolent. To provide benevolence is to practice a selfless focus upon the success of the other. Benevolence is an act of charity. In a practical sense, you can demonstrate benevolence by giving credit to others for the success of a project or workgroup; or promoting the strengths of a coworker to a third party; or offering constructive feedback to a peer when you sense that they could be heading towards a mistake. Any time that we can stand back and let others shine is an act of benevolence.
Trust has a short shelf life... repeat daily for best results

Trust has a short shelf life… repeat daily for best results

Bringing It All Together

Over the course of the three-entry blog series, we have reviewed the following:

  • For most of us, we cannot succeed without the support and aid of our coworkers or team. To achieve your success, it helps to build collaboration through thoughtful, purposeful relationship building skills
  • You cannot start building a collaborative relationship on the same day you need to solicit that help… your efforts at relationship building this week are to build a savings account for future withdrawals
  • We further build relationships by nurturing others, that is, helping them grow and thrive. Nurturing skills in the workplace don’t come naturally to many people, so we have to keep a focus upon increasing those opportunities. Also, our brains don’t allow us to be fully nurturing when we are in problem-solving mode, so it helps to make the cognitive shift away from seeing people as problems.
  • Finally, collaboration is inevitable when we work to build trust daily through use of the 3 “B”s

View the remaining blogs in this series

The first blog focuses on collaboration-building skills. Click here to view
The second blog explores skills that nurture work relationships. Click here to view

Jeff at Hoose-Jeff Harris, MFT, CEAP
CWFL Program Manager at HSC

Could you use some support in bringing more trust-building into your daily workflow? Or care to sharpen those communication skills? Let CWFL help by meeting with one of our professional staff… we’d like to contribute to your success. Contact us by email cwfl@usc.edu or by calling 213-821-0800 to arrange for a consultation.